Booking an appointment

All services for planned treatment are chargeable to patients who are not insured by the Estonian Health Insurance Fund. Payment for the services must be made on site. Persons who are insured in European Union have additional options. For more information about entitlements and funding for planned treatment in your circumstances, please contact the relevant insurance organisation in your home country.  Read more information: Healthcare in Estonia

For persons with Estonian Health Insurance, the visit fee to a medical specialist is 20 euros, including to a dentist, physiotherapist, clinical psychologist, speech therapist and emergency department visit.

Booking an appointment

Please book a doctor’s appointment through the National eBooking system (Estonian ID-card required) or by calling +372 731 9100 (Mon-Fri 07.30-18.00).

Information required upon booking:

• patient´s full name
• patient´s identification code
• which medial specialist consultation is needed (e.g. urologist, oncologist, hematologist etc)

To the scheduled visit please bring data about previous medical procedures and ongoing treatment, passport or ID-card. Please arrive at the doctor’s appointment 20 minutes early in order to complete the documents at the reception desk.

Cancellation of an appointment

If needed, please cancel a doctor’s appointment by calling +372 731 9099 or by calling +372 731 9100 if you need a new appointment. Information required upon cancellation: patient´s full name, patient´s identification code, name of the medial specialist and time of the appointment that is cancelled.

Payment for the services

When coming to the appointment, firstly visit the hospital (L. Puusepa street 8) registration desk where your arrival is registered and personal data is confirmed.

During the doctor´s appointment physician and the patient make an agreement about planned medical services and sign a contract of medical services. After the appointment the patient will make a payment in registration desk for the provided medical service in cash or with credit card. Payment for the additional medical procedures will be made according to the agreement.

At the request of the patient, physician composes a written statement of the provided diagnostic and treatment procedures.

For detailed information about booking an appointment and/or financing, please contact: kliinikum@kliinikum.ee

Translation at the doctor’s appointment

The staff at the Tartu University Hospital provide healthcare services in Estonian. By agreement with the healthcare worker, communication between the patient and the healthcare worker may also take place in another language, provided that the healthcare worker is sufficiently proficient in the language to ensure an understandable handling of their medical condition. If you come to the University Hospital but do not speak Estonian, you can bring an interpreter, such as a relative who can speak the language or a professional interpreter. Depending on the translation agency, the translation service can be provided via phone, Zoom or Teams. For example, the following translation agencies offer services in English and Russian:

The translation services are fee-for-service and the patient is responsible for the cost. If you want to use translation services via video call (Zoom, Teams), you will be responsible for the connection and its quality. We recommend that you arrange for translation services with the translation agency at least 3 working days before your appointment and inform them of the specialty of the doctor you will be